PRIVACY and SECURITY POLICY

Buninyong Town Hall Special Committee is committed to ensuring that your privacy is protected. This policy is effective from March 2017.  To prevent unauthorised access or disclosure, we have physical and electronic procedures in place to safeguard and secure the information we collect online.

As we are required by law to obtain your consent to the collection of ‘sensitive information’, we will assume that, in using our services, you consent to the collection of all information, which is provided to us to enable processing of your orders, unless you tell us otherwise.

We may collect personal information about you when you deal with us over the telephone, send us correspondence (whether by letter, fax or email), visit our website or when you have contact with us in person. We will require personal information to process your orders. This will include names and contact information including email. We may disclose your personal information to third parties, to provide you with any other service that you may request.

All information for banking details required from you to process payment for your order is kept private and secure. Our credit card facility is provided through secure pay, a respected payment gateway used by many Australian Governments, banks, and insurance companies. We have an SSL certificate, which means your personal details, including credit card details, are encrypted, so they cannot be accessed by unauthorized third parties. When using the shopping cart for orders, we do not have access to your credit card details and no credit card details are stored in our system. When ordering by phone or email and paying by credit card, we will need to manually enter your credit card number on your behalf but your payment will be paid through secure pay, as mentioned above. We do not pass on your banking or credit card details to any other parties.

RETURNS and REFUNDS POLICY

We guarantee full money back refund if dissatisfied with any products received.

Cancellation of booking of the hall shall be received up to 7 days prior to the hire date without penalty.  Later cancellations shall incur an administration fee.  Cancellation of booking may be made by the Buninyong Town Hall Committee by providing 7 days’ notice to the hirer.

TERMS and CONDITIONS

All prices include GST.

Payment can be made online through the shopping cart service provided. We accept major national credit cards – Visa and, MasterCard.  Alternatively, orders may be placed on line and invoiced. Payment terms are strictly within 14 days. Payments can be made using Cheque, Credit Card or Direct Debit to our account. Details will be provided to you when choosing this payment option.

OTHER INFORMATION

This website is owned by Buninyong Town Hall Special Committee trading as Buninyong Town Hall ABN 37601599422

Contact Us

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